Between February and March 2021, Accenture Research conducted a global survey of 306 senior executives in five countries (China, France, Germany, United Kingdom and United States) to understand their organization’s investment in and use of extended reality technologies for workplace training. Respondents represented more than 12 industries from companies $1 billion or more in global revenue.
An important outcome:
With a vision and strategy in place, the steps to achieving sufficient business integration (scope), workforce reach (scale) and future flexibility (agility) depend on making key decisions across four areas—infrastructure, hardware, ecosystem, and people. Since these are cross-functional decisions that impact the entire enterprise, it is important that CHROs/Learning & Development function and CTOs/IT function collaborate closely throughout the journey.