Webinar Digital Tools

The EPSC working group Digitalization invited Ruud Dullens, CEO of BlueTea talking about digital tools.  It should go without saying that employees who can remember their training better do their jobs better, but the benefits for employers don’t stop there. Employees who are better equipped to do their jobs are happier employees and, as workforce morale improves, so too does business performance. In turn, happier, better-trained employees are less likely to leave a business, reducing recruitment costs and improving performance through continuity. In addition to reduced recruitment costs, good KNOWLEDGE RETENTION brings down costs of training, time to serve customers and churned employees. But how do you realize that?